One Planet Photography Refund and Privacy Policies

Return / Cancellation Policy

ONE PLANET PHOTOGRAPHY policies require that all returns, exchanges, and/or refunds be made within 21 days of receipt. Return Merchandise will be shipped within 3-30 days of receipt of payment. Return merchandise will not be accepted without prior authorization from ONE PLANET PHOTOGRAPHY. All returns are subject to return in Resalable and excellent condition within 30 days, with a copy of your RECEIPT. All returns are subject to a restocking and handling fee of $25 for orders that were in stock at the time, and 30% of total sale price for orders that were custom made specifically and not currently in stock. Shipping and handling fees represent a service that has been rendered and will NOT be refunded.

Privacy Policy

You can visit oneplanetphotography.com with complete privacy. A Website visitor can choose to provide customer-specific information by ordering a product or service, sending me an e-mail or registering on oneplanetphotography. Any information provided by a Website visitor is held strictly confidential by ONE PLANET PHOTOGRAPHY and will not be sold, rented, leased, or otherwise made available to any other organization or business. ONE PLANET PHOTOGRAPHY'S Credit Card services - Columbus Bank & Trust, American Express, Discover/Novus and TSYS (formerly known as Vital or VisaNet), - collect information from Internet subscribers or users as necessary to provide merchant banking services. This information remains COMPLETELY CONFIDENTIAL, and is transmitted between facilities under the highest encryption standards commercially available.